Finding dollars by a cell phone audit
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Why should anyone need to run a cell phone audit? Buying cellular service for a pool of employees and then forgetting about it is leaving gaping holes in cost control, as the balance of cell phone use versus land line utilization can have a profound effect on the monthly telecommunications expenditures. Whereas SMS text messaging and data plans are available in unlimited plans, traditional voice calls are still subject to timing per minute. Individual plans have a finite number of minutes assigned depending on the plan level, and many corporate plans offer pools of minutes that are dispersed to a group of phone users. These users draw from a community allocation of minutes that are distributed among all phones attached to the same account.
By running a cell phone audit, the users consuming the greatest portion of minutes can become apparent. These users might actually benefit from being switched to an individual account that pays for a greater number of free minutes up front, rather than depleting the community pool. The only way to observe use and patterns is to run a cell phone audit and to review the results. These results will indicate the nature and source of the consumption of minutes and allow decisions to be made regarding the type of account given to users who go outside the average of use patterns. A cell phone audit can also reveal types of calls that might be better suited to land line use. There are divisions of companies that are connected by an internal VoIP line, and calls to those branches would pass over the corporate network or internet at no cost, and the use of a cell phone to call those numbers is inefficient. A cell phone audit will show calls of this nature and they can be avoided by education of the phone users. A cell phone audit can reveal many previously undetected inefficiencies in your cell phone usage.
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